Little Red Scrapbook Blog Little Red Scrapbook Membership FAQ Little Red Scrapbook DT Gallery Little Red Scrapbook Design Team Little Red Scrapbook Gallery Little Red Scrapbook Message Board Little Red Scrapbook Store  
Terms and Conditions of Memberships
All memberships are billed on the 5th of each month.
One month memberships are $27.50 each month, plus shipping.
Three month memberships are charged the discounted rate of $25.00 each month, plus shipping.
Six month memberships are charged the discounted rate of $22.50 each month, plus shipping.
Shipping Information
Shipping is via USPS and costs are calculated based on weight and location. Please use the 'estimate shipping' feature in the store to the actual shipping costs for your order.

Membership kits are sent for shipment once we receive and process your payment; this process usually takes about five days. Memberships that are received after the 5th of each month are shipped 1-3 days after our main shipment has been mailed. All returns must be approved before a credit is issued. Please e-mail us at info@littleredscrapbook.com should you require a return or cancellation of your membership. Once a credit card has been billed and your kit has shipped, we do not accept returned kits, unless the kit has been damaged during shipment, or due to an error on our part.

1. I just signed up for a membership. What happens next?
You will receive a receipt for your purchase from the store. Should you notice any errors, please contact us immediately at info@littleredscrapbook.com so that we can make the necessary changes. Your membership will begin with the current month's kit, unless we are sold out. In that event, your membership will begin with the following month's kit.
2. Where can I find layout ideas for my monthly kit?
Our talented design team members offer tons of creative inspiration to use your monthly kit. Visit our Design Team Gallery to check out the current month's ideas. Each month's gallery is conveniently archived by month, which enables you to check out previous monthly kit ideas. Be sure to check out our Message Board and Gallery for even more inspiration.
3. I need to update my billing/shipping information. How do I do this?
You can contact us via e-mail at info@littleredscrapbook.com or use our secure form on the Contact Us page. We will try to get in touch with you as soon as possible regarding your membership. Please note that we try to keep regular business hours Monday-Friday, and if contacted on the weekend, we may not be able to return your message until the following Monday. We do our best to make sure all messages are returned in a prompt manner.
4. What day of the month is my credit card billed?
Members are billed each month on the 5th.
5. I don't have/use a credit card. Is there another form of payment I can use to purchase a kit?
Sure! We accept PayPal payments, unfortunately at the time we cannot accept personal checks or money orders. Please email us at info@littleredscrapbook.com or via the Contact Us page for details.
6. What day of the month is my monthly kit shipped?
Kits begin shipping approximately 7 days after billing. This gives us adequate time for last minute changes in member billing, resolving expired/declined charges and 2-3 days to pack and ship out a large volume of kits. Please allow adequate time for your kit to ship during holidays and weekends.
7. Do you ship internationally?
Yes! We are happy to be able to provide our kits to members all over the world. Please see the Shipping Information section above for more details.
8. What should I do if my kit arrives in damaged condition?
Unfortunately, this does happen on occasion. Please contact us within two weeks after receipt of your damaged kit, and we will make the necessary arrangements to replace the kit at no cost to you. We do require the damaged kit be sent back to us. Upon receipt of the damaged kit, a replacement will be shipped out and any incurred shipping charges will be refunded to you.
9. If I don't like a particular kit, what should I do?
We always want our members to be happy with their purchase. Should you decide you do not want to receive a kit, please contact us before the 5th of the month.

*Please note: This will extend the length of your membership one month. Currently, we do not accept returns or issue refunds after your kit has already been purchased, unless it is due to an error on our part. If you have already been billed for a kit and decide you don't want to receive it, we will be happy to issue you a credit towards next month's kit.
10. Do you offer gift certificates?
We sure do! After you purchase a gift certificate in the store, you can log into your account and send it to your recipient via email.
11. I really want to become a member of your Design Team. How do I apply?
Members are always encouraged to submit their designs to us at info@littleredscrapbook.com. We currently do not have a need for another design team member, but will keep your information on file if you would like to be considered in the future.
12. I need to cancel my membership. How can I do this?
Our billing process is automated due to the large volume of memberships we bill each month. If you decide you need to cancel your membership for any reason, you must contact us by the 3rd of the month. Membership cancellations that are received after the 3rd will be processed for the following month. See the Early Cancellation Policy below.
13. Early Cancellation Policy
An early cancellation fee of $25 will be applied to early termination of 3 or 6 month subscription memberships.
14. My credit card was declined. How can I correct this?
If your credit card is declined for payment, we will attempt to contact you via e-mail or Paypal invoice. This may take several days as we are packing/shipping a large volume of kits the week after billing. If your payment is declined again, you will be subject to a $25 early cancellation fee due to non-payment of your membership.

*Please note: If your credit card is declined for payment for any reason, we cannot guarantee that a kit will be available for purchase that month.
15. I would like to purchase one or more of the add-ons. What is the best way to do this?
Simply include the membership subscription and any of the add-ons you would like included with your monthly membership to your shopping cart. This will reserve the add-ons and they will automatically ship with your regular monthly kit each month. You can also send us an e-mail to info@littleredscrapbook.com to reserve the add-ons. Members must let us know by the 3rd whether or not they would like any add-ons due to the automated billing.

*Please note: If you decide to purchase the Add-On Embellishment Kit, Ribbon Club Kit or Stamp Club after the normal shipping cycle has occurred, additional shipping charges will apply.
16. When are pictures of the monthly kit, add-on kits and theme kit posted on the LRS website each month?
A contents list and photo are posted monthly on or around the 1st.

Little Red Scrapbook Contact Page Little Red Scrapbook Membership FAQ Little Red Scrapbook Blog Little Red Scrapbook DT Gallery Little Red Scrapbook Design Team Little Red Scrapbook Gallery Little Red Scrapbook Message Board Little Red Scrapbook Store Little Red Scrapbook Home
© Copyright 2011 Little Red Scrapbook Co . 9807 Trendwood, San Antonio, Texas 78250